Jenny Academy – Speed Tests Guidelines

Jenny Academy – What you should know when doing speed tests. This topic is specifically written to point out how a speed test works and what will impact the speed test results. Although this is specifically written for the Jenny Internet environment, the principles remain the same for other service providers as well. A speed […] Read More

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Jenny Academy – How to – View my usage

Jenny Academy – How do I view my usage.  Jenny Internet provides clients a D.I.Y. way to check what their usage is. This is a very simple process and begins with the Jenny Internet Website. Please follow the following simple steps: Open your favourite Internet Browser program. In the address bar at the top if […] Read More

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Jenny Academy – How To – Fix Windows 10, Outlook 2013 outgoing mail problem

Jenny Academy – How To – Fix Windows 10, Outlook 2013 outgoing mail problem As with any operating system upgrade, things can and usually do go wrong. In some cases the entire upgrade is a total failure and in other cases, a few things that worked before no longer work. With the recent Windows 10 […] Read More

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Jenny Academy – Product – Cloud PBX

Jenny Academy – Product – Cloud PBX What is the cloud PBX. In today’s internet terms, Cloud means – “ In the internet” or “Service hosted off site, in internet. PBX stands for “Private Branch Exchange” Old School Conventionally, a company’s PBX is box that is mounted on the wall inside the building of a […] Read More

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Jenny Academy DFE How to do a Topup

Customer top-ups There are three different ways a client can top up their account. Here we will be going into detail on how to do this. Option 1. The sms Client receives an sms from Jenny Internet stating they have used 90% of their cap and then an sms again when they have used 100% […] Read More

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Jenny Academy Products – Static IP

Jenny Academy Products – Static Public IP What is a Static Public IP? Marriam-Webster Dictionary defines: Static: showing little or no change, action, or progress Public: exposed to general view / of, relating to, or affecting all or most of the people of a country, state, etc. IP: Internet Protocol address This tells us that […] Read More

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Adding a Signature with an Image to Windows Live Mail

Adding a Signature with an Image to Windows Live Mail. There are two parts in adding a signature to Windows Live Mail : Part A: Creating the HTML signature source file. Part B: Linking the source file to your email signature. Preparation: Create a “Sig” folder in “Local Disk C:” Copy the image file that […] Read More

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Jenny Academy Support How to program a VoIP Phone Gigaset A510IP

Jenny Academy – How To’s – Configure a VoIP (Gigaset A510IP) Phone. This tutorial is to assist you in programing the Siemens Gigaset A510IP and will therefore not help entirely to program other phone makes or models, although the principles and settings remain the same and should be entered in your phone in the correct […] Read More

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Jenny Academy Products VoIP

Jenny Academy Products – VoIP Summary VoIP stands for Voice Over Internet Protocol. Jenny VoIP allows you to make telephone call across an internet connection. No fixed Telkom lines necessary. Jenny Internet manages their own VoIP server that is housed at Teraco Data Centre. All calls that are made and are receive to Jenny VoIP […] Read More

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Jenny Academy – DFE – Customer Signups

Customer Sign-ups Customer Sign-up is the section on the DFE where a new customer is added to the Jenny DFE. This will generate their own Custom Code where all their packages and services will be created. All the support tickets and CRM’s are also stored within this Customer Code. It is the responsibility of the […] Read More

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